At Spinathlon Casino, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.
By registering and using Spinathlon Casino, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
Personal Information
- Full name, date of birth, and gender
- Residential address and postal code
- Email address and phone number
- Government-issued ID documents (for verification)
- Payment information (we do not store full card details)
Technical and Usage Data
- IP address and device information
- Browser type and operating system
- Login times and session data
- Games played and betting activity
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your personal data for the following purposes:
- To create and manage your gaming account
- To process deposits and withdrawals
- To verify your identity and prevent fraud (KYC/AML)
- To provide customer support and respond to your requests
- To send important account notifications and promotional offers (with your consent)
- To improve our services and user experience
- To comply with legal and regulatory obligations
3. Legal Basis for Processing (GDPR)
As we operate in Germany and the European Union, we process your data based on:
- Your consent (for marketing communications)
- Performance of a contract (to provide our gaming services)
- Legal obligations (anti-money laundering and responsible gaming rules)
- Legitimate interests (fraud prevention and service improvement)
4. Sharing Your Information
We may share your data only in the following cases:
- With licensed game providers and payment processors (only as necessary)
- With regulatory authorities when required by law
- With trusted third-party service providers who help us operate the platform (under strict data processing agreements)
- In case of a legal requirement or court order
We never sell your personal data to third parties.
5. Data Security
We take the security of your information very seriously. Spinathlon Casino uses industry-standard security measures, including:
- 256-bit SSL encryption for all data transmission
- Secure servers and firewalls
- Regular security audits
- Strict access controls for employee accounts
6. Your Rights (GDPR)
As a German resident, you have the following rights regarding your personal data:
- Right to access your data
- Right to rectification (correct inaccurate data)
- Right to erasure (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
To exercise any of these rights, please contact our support team.
7. Cookies and Tracking Technologies
We use cookies to enhance your experience, analyze website traffic, and deliver personalized content. You can manage your cookie preferences through your browser settings at any time.
8. Data Retention
We keep your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Account data is typically retained for at least 5 years due to regulatory requirements.
9. International Data Transfers
Your data may be processed in countries outside the EU. In such cases, we ensure appropriate safeguards are in place to protect your information according to GDPR standards.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us via live chat or by email at: privacy@spinathlon.com
We will respond to your request as quickly as possible.